Hostgator Review: Support, Services and the Final Verdict

Hostgator is one of the biggest individual web and reseller hosting providing companies in the market. It has been awarded many times for its fabulous customer support and other amazing services.

However many people are enjoying the services provided by this hosting giant without any complaints , still there are many people present over the market who are tagged as its unsatisfied customers. Well if you also want to create your world online and are thinking to go with this company for taking land on rental basis from them, then you could be interested in going through various reviews and ratings provided to them.

Here I’m providing a detailed Hostgator review which is prepared on the basis of customer point of view and its associated growth and work development data of previous years.

Hostgator Price:

First and foremost factor which may come into the mind of any customer before going with a company to take profit of its services is money that person has to loose from his/her pocket.

Although Hostgator is not too much costly, however, not even a cheapest hosting provider.

That means it is recommendable only if you want to take hosting for commercial purpose. If your needs are limited to personal purposes such as making a personal blog or website i.e. from which you are not going to earn anything, then it will be really a high burden on your earnings.

Especially, you can use Hostgator coupons: discountmax  in order to get the max special discount (25% Off) on their various hosting plans. A brief price list is given in the table below: Hostgator Price(If you want to explore these prices in more detail for a better Hostgator review, you may log on to their web site at:

Hostgator Services and Features:

Hostgator is a premier in web hosting field. Although when it was started, it used to give only Linux web hosting but with the passage of time, it has broaden its working field by adding many entries to its services list. There are a number of hosting services being provided by Hostgator such as:

  1. Shared Web Hosting
  2. VPS Hosting
  3. Reseller Hosting
  4. Dedicated Servers

Main Web Host Features:

Hostgator control panelAlong with these services, Hostgator provides a number of fantastic features to make use of these services as easier as it could be. Some of these features which may help you making a more apt Hostgator review are:

  1. Cpanel: A highly secured control panel with easy to use interface in order to manage your hosting account.
  2. Site Builder: This feature is a boon for those who are not known to any of website designing or development languages and want to develop their website on their own with desired customized features.
  3. CMS Support: Hostgator provides support for various Content Management Systems like WordPress, Joomla, Magento, etc. This feature has been added for the special support given to those who want to run their websites on these CMS such as bloggers.
  4. Google Adwords Credit ($100 coupon): If you want to test Google Adword promotion criteria for your commercial ebsite, then you can redeem your coupon given along with your hosting account for free. Also, they give you a free $25 coupon at Yahoo + Bing ad Adwords too.
  5. Cloudflare CDN integration: speed up your website performance by using the CDN service.

Other services and features:

  1. Unlimited Disk Space
  2. Unlimited Bandwidth
  3. Dedicated IP Address (Even on shared hosting)
  4. Free 4500 Web Templates
  5. 99.9% Uptime Guarantee
  6. 1-click script installs
  7. Unlimited MySQL Databases
  8. Support for PHP 5
  9. Also provide domain names
  10. 24/7 Live chat support

And so on . . . However there are many other features and services they are providing which could be browsed via their website (

What I Like Best from Hostgator?

At the time writing this post,  I’ve used Hostgator for over a year. Before that, I used Dreamhost. I know many, many people are fall in love with Dreamhost; although their service is so good, I don’t like the control panel system and that’s why I need to find another company. Hostgator also made me amazed at its features rich!

  • They offer a free Search engine optimization tools for their customers, like submit your website to Google, build your sitemap, backlinks monitor and SEO report…
  • I can configure the Host PHP settings through php.ini file, it makes sure I can run some specific software. Also, Hostgator supports both PHP4 and PHP5 environments, therefore all of my script can run smoothly.
  • Hostgator backup all of my websites on daily basis and lets me know whenever there’s any error occurs.
  • The server status is excellent, in my mind, there’s almost zero downtime.

Customer Support:

Hostgator Customer SupportHostgator is well known for introducing 24/7 chat support for its clients. If you got a problem (Luckily I don’t have any problem up to now :), just a few personal questions for them ), then they have a solution for it.

Most of the times, they rectify the problem on the spot but if because of some reason, they are unable to do it, then their other support features like ticket system will generate a ticket for you and their experts will start looking into your problem. Soon when the problem is solved, you get a notification mail in your inbox.

More over, if there is no problem and you just need to learn something about them like their billing cycle or any other thing related to them, then their support forum and video tutorials are also present to guide you.

This fabulous support system may help you in adding some more reliability factors to their service.


Any firm you are going to deal with must be reliable enough so as it could take the responsibility to carry out the conduction of your online business in normal way for long time without any kind of interruption.

Reliability is basically a term which reflects help and support system of a particular company along with stability provided by its products. On the basis of my Hostgator review, it can be tagged as one of the most reliable hosting servicesonline because of some salient features like superb security and their fabulous client support which has been explained above.

Final Verdict

After going through all these details and a self adapted Hostgator review, it has been concluded is that there could be some unsatisfied customers present over the market, but that does not mean that Hostgator is not good at its work. As the list of satisfied customers have more entries.

However as far the cost is concerned, then it is favorable only for those who want to earn through their online business. Now the decision is yours. Thanks for exploring this company with me.

Hostgator Hosting Service reviewed by Jenni R on Feb 7.
Rating: 4.5/5

16 thoughts on “Hostgator Review: Support, Services and the Final Verdict”

  1. This is a nice review about Hostgator. This is one of the best web hosting services that I have used for my niche sites. The best thing about them is their uptime and customer service.


    Dan Lew

  2. Hi.

    I did´t know about hostgator seo fetures.

    I am definitely going to check it out.

    Great site and a great review by the way.

  3. I read it somewhere – another review of HostGator, very truly said, HostGator is nothing magical, it does not do anything great, it does what it should.
    The review at first confused me, but how true it is. What would anybody expects from a host? If it does perfectly what it should, what could be better than that?
    I really enjoy one and half year of HostGator hosting and truly recommend anyone. HostGator surely is going to eat up the competition.

  4. Pingback: Getting The Best Web Hosting Services For Your eCommerce Website

  5. Hostgator was recommended to me by a 10+ year veteran marketer when I first got started online so I haven’t used any other hosting provider nor do I yet have any reason to consider switching. I totally agree with your review. Living down under in NZ I haven’t used their phone chat support but the response time to email requests for assistance is so good that I can’t think of any reason to pick up a phone.

  6. You mention they back up your data “daily”. Their website clearly states that they are not responsible for your backups and that you should back up your data yourself. They will do a weekly backup but not on the same day every week and they will only keep the most current backup. Are you in a special package where they backup your data daily? If so, could you tell me what package this is?

    1. Here is what I got from Hostgator support:
      The specific backup policy depends on what type of account you have. Hostgator does make weekly backups for all their servers except dedicated servers.

      Hostgator can restore your web, email and database content from those per your request. However, this is NOT a procedure you should rely on to keep copies of your content safe; Hostgator backups are made every week on a random day, and only the newest backups are kept.

      Ok, so I were wrong here :)

      Thank you for letting me know about this, Robert.

  7. Ambika Choudhary Mahajan

    I have been using Hostgator for quite some time now & would definitely continue to do so because they are simply too good!
    The only complaint I do have is very slow resposnse to Live Chat. I once needed some help with my cpanel settings and I was asked to wait in the queue for some 28 minutes. NOT DONE!!
    The very friendly and helpful guy at the other end did do a great job but 28 MINUTES????
    That is BAD…

  8. Do you find cPanel useful with your VPS? My servers are hosted in the UK with Webfusion and they came with Parallels installed for Windows. This program is an absolute nightmare to uninstall! I don’t think it’s much use when you have console access to your server and you’re only hosting your own stuff. Parrallels puts on so many small components and registers a number of individual services.

  9. Host gator is well known and number one in providing the reliable and best hosting services at affordable prices. Without any doubt, any one say that it is the exact source to get your desired hosting services.

  10. Hostgator has been doing pretty well for me. It’s been one year since i started using their service and I am very much satisfied. I used to get email from ping every month stating that my website was up 99.9% times that particular month.

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